All Covid-19 restrictions have ended. We would like to thank all our customers for your patience and understanding during this challenging time. If you have symptoms of Covid-19 you can call us to reschedule your visit.
read morenews
Scam Phone Calls
We would like to make our customers aware that there has been a recent surge of scam phone calls. The scammers claim to be a local broadband provider and are threatening to disconnect the customer’s broadband. We are aware that you may be receiving scam calls, in some cases with recorded messages. These calls may […]
read more1850, 1890 and 076 Numbers Withdrawal in 2022
ComReg, the Commission for Communications Regulation, have decided to withdraw 1850,1890 and 076 numbers from use from January 1st 2022. This means that businesses’ old 1850, 1850 and 076 numbers will no longer be in service in 2022. If you use a service that has one of these numbers, you will need to check the […]
read moreCovid-19 December 2021 Update
In light of the recent Government announcement on Covid 19 and ongoing guidance from the Department of Health, we continue to put measures in place to protect our employees, customers and to help minimise the spread of the virus. We thank you for your patience in observing these measures. Stay safe and well.
read more
Email Fraud
We would like to make our customers aware that there has been a surge of emails scams in recent times, with fraudulent parties claiming that you have won a prize in their exclusive competitions. Please note that Rapid Broadband does not run exclusive competitions through email links or browser popups. If you ever receive an email that claims to […]
read more
Working and Learning from Home
As we all approach the end of July, many of us have had to adapt to these extraordinary times by working from home and learning from home. As the future of many workplaces remains uncertain, we would like to remind you that Rapid Broadband is working hard to ensure that when you’re working at home, […]
read more
Phone Fraud
We would like to make our customers aware that there has been a surge of phone scams in recent times, with fraudulent parties claiming that you have won a prize in their exclusive competitions. Never give passwords, confidential information or bank account details out to anyone and be careful what information you share on social […]
read moreCOVID-19 June Update
As we move through Phase 2 of easing COVID restrictions, we thank you for all your patience and understanding over the past weeks. It is important that we continue to act safely and protect those most at risk of COVID 19.
read moreCOVID-19 Update
Rapid Broadband is committed to supporting our customers and colleagues at this unprecedented time. We continue to provide our full customer service to customers though you may experience some delay in contacting us due to the increased volume of calls. Thank you for your patience and understanding in the weeks and months ahead.
read more